TERMS & CONDITIONS
Information about us
Proppal.co.uk is a site operated by Prop Pal Limited. We are a private company registered in England and Wales under registration number 11165519. Our registered office is 27 Magda Road, Great Moor, Stockport, SK2 7LX, UK.
Terms of purchase
We shall be deemed to have accepted your order and completion of the purchase contract between you and us on our dispatch of the products ordered by you, unless the order has been cancelled before dispatch. We may not be able to accept your order in certain circumstances, including if the products are out of stock, if we are unable to process your payment, if the product or its pricing was incorrect or for some other reason pursuant to our Terms and Conditions. If there is any problem with your order, we shall endeavour to contact you as soon as practical.
The cost of your order will be the advertised price of the products ordered plus delivery charges. All online payments are subject to validation by our payment intermediary. We shall not be liable for any delay in dispatch caused by payment delays.
All orders are shipped by courier and delivery rates vary according to area. The delivery rate you see on the website is inclusive of VAT. Orders are normally delivered in 2-3 days from dispatch.
If you require express delivery of your order, please contact us on 0161-456-0758 to discuss the options.
Cancelling your order
You can cancel your order with us provided you give us written notice before the item is dispatched (less than 24 hours after the order is placed). We will be happy to offer you a full refund (including any delivery charges). Once the item has been dispatched, you will have to follow the "Returns and Exchanges" policy explained above.
Changes to prices
Any changes to our prices shall become effective as soon as soon as they are posted revisions on our site, except for orders that have already been placed by such time. We shall also be entitled to correct any errors in pricing at any time without liability.
Terms of website use
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Information about you and your visits to our site
Changes to our site
We strive to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Links from our site
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright, design, trade mark and other intellectual property laws and regulations as applicable around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
Reliance on information posted & disclaimer
The materials contained on our site are provided for general information purposes, without any guarantees, conditions or warranties as to its accuracy and on an ‘as-is’ basis only. It does not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site. Your statutory rights as a consumer are not affected.
To the fullest extent permitted by law, we, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable,
• except that the above exclusions do not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Jurisdiction and applicable law
Questions, comments and requests regarding these Terms & Conditions are welcomed and should be addressed to us by email to: firstname.lastname@example.org, by telephone on: 0161-456-0758, or by post to 27 Magda Road, Great Moor, Stockport, SK2 7LX, UK.
Thank you for visiting our site.
Prop Pal Limited ("we") take your privacy very seriously indeed and will never pass your details to any third party without your express permission.
This policy explains how we might collect and use personal information and the rights and choices available to our visitors and users regarding such information. This policy describes our privacy practices, such as the information we collect on our visitors and users, how we collect it, what we do with it, how it is protected, and your rights regarding your information.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the services.
2. To provide our Users with ongoing customer assistance and technical support.
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
5. To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
The proppal.co.uk website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix.com also regularly monitors their systems for possible vulnerabilities and attacks, and regularly seeks new ways and Third Party Services for further enhancing the security of their Services and protection of their Visitors’ and Users’ privacy.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCIDSS as managed by the
PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to write to us at: 27 Magda Road, Great Moor, Stockport, SK2 7LX, UK, or send us an email to: email@example.com.